Five minutes, not thirty.
A lead who just messaged you is in a decision moment, and it decays fast. Reply after 30 minutes instead of 5, and the odds of winning them drop 21×.
Oldroyd (MIT) and InsideSales, 15,000 leads
The AI receptionist for gyms, on WhatsApp.
It answers your leads in seconds and books appointments while you coach.
Try it free for 14 daysCreate the account, pick your gym on the map, and we prepare your assistant.
While you were coaching, this happened.
Connect it. Set the rules. Stop being the front desk.
- 01It connects to what you already have
Your WhatsApp, email and website chat, the knowledge from your website, and your management system, if you want it to go deeper.
- 02You set the automation level
Only answer general questions, help book trials, or handle member and lead inquiries end to end. You decide what it may do.
- 03It answers while you coach
Your assistant replies in seconds, day and night, and keeps learning from every conversation it handles.
It connects to what you already have
Your WhatsApp, email and website chat, the knowledge from your website, and your management system, if you want it to go deeper.
WhatsAppconnected
Do you have any classes after 7 pm?
Yes, Tuesdays and Thursdays at 19:30.
Websiteconnected
Trial form20:27
lead captured, answered
Pages read14
house rules, prices, schedule
Emailconnected
Trial request20:27
via the contact formanswered
Question about passes21:02
via info@supergym.nlanswered
Booking systemconnected
Virtuagym, Trainin, BSport or yours
Schedulesynced
Passes and bookingssynced
Memberssynced
Super GymFront desk
- tonight
- Leads answered 38
- Trials booked 4
- Members helped 23
You set the automation level
Only answer general questions, help book trials, or handle member and lead inquiries end to end. You decide what it may do.
Automation level, set by you3 / 6 on its own
It answers while you coach
Your assistant replies in seconds, day and night, and keeps learning from every conversation it handles.
SGSuper GymFront desk · WhatsApp
Do you have any classes after 7 pm?21:40
Yes, Tuesdays and Thursdays at 19:30. Want me to book you in?21:40
How much is a monthly membership? I couldn’t find prices on the site.21:52
Unlimited is 49 a month, no contract, and your first class is free. Shall I plan a trial?21:52
Can I pause my membership while I recover from knee surgery?22:15
I have passed this to Super Gym. They will get back to you tomorrow morning.22:15
What should I bring to my first class tomorrow?06:48
A towel, water and indoor shoes. You are booked for 09:00, see you then.06:48
Six mechanics that decide whether a lead joins.
The first reply wins.
Most people go with the first business that answers. The race is over before the second gym has seen the message.
7sSuper Gymreplied
sthe gym next doornot seen yet
No answer, no lead.
A visitor who cannot find the price, the schedule, or whether a class is fine for beginners rarely writes an email. They close the tab, and you never learn they existed.
%abandon when a quick answer is missing
+%conversion after starting a conversation
Leads write after hours.
People research gyms after their own workday, evenings and weekends. That is precisely when you are coaching or closed.
Front desk covered
When leads reach out
6 am12 pm6 pm11 pm
One follow-up is not enough.
Half of all leads never get a second attempt, and most of the ones that convert needed several. The trial is usually set on a later message, not the first.
most gyms stop herebooked
Half of unconfirmed trials do not show.
A booked trial without a confirmation is close to a coin flip. A reminder the day before cuts no-shows by roughly a third.
Thu19Trial, 19:30reminder sent
1 in 2no reminder
2 in 3with a reminder
Your content. Your tone.
Answer general questionsOnHelp book trialsOnHandle member inquiriesOffHand over when unsureOnReview answers before liveOnLearn from every chatOn
with you in control
I’m quite out of shape and honestly nervous about coming. Is it a place for someone like me?Lisa · 20:27
Yes, and you would not be the first to write that. Your first class is with a coach, just the two of you, so nobody is watching. Tuesday at 14:00 is our quietest hour if you would like to start there. Would that work for you?20:27
Meet your front desk.
Receptionist
€67a month
Try it free for 14 daysNo card to start.
Your own number and booking system after.
Your own number and booking system after.
Includes
- Runs on the official WhatsApp connection, phone number included
- Answers email too, the same way
- Starts already knowing your gym, from your website and Google listing
- Learns more from anything you add
- Knows your schedule, passes and bookings
- Books straight into your booking system
- Nudges every lead towards a trial session
- Hands over to you when unsure, never makes up a reply
- Correct it once, it remembers for similar cases
- Gmail
- Outlook
- Website
- Google Calendar
- Virtuagym
Trainin
BSport
Partner
€300a month
Try it free for 14 daysNo card to start.
Setup with us starts when you subscribe.
Setup with us starts when you subscribe.
Everything in Receptionist, plus
- We do your setup and go live with you
- Tell us what you want changed, new prices, a new rule, a better answer, and we handle your settings
- We keep shaping it for your business: missing info gets added, vague replies get sharper
- Every month we look at what your leads ask and where they drop off, and help you adjust your funnel so more of them book
- We answer you on WhatsApp within a working day, a person, not a ticket
- Gmail
- Outlook
- Website
- Google Calendar
- Virtuagym
- Trainin
- BSport
Questions owners ask about the receptionist
We are a small team. Can we not answer ourselves?
You can, during the day, between sessions. The problem is timing: most questions arrive in the evening, at the weekend or while you coach, and a lead's interest fades in minutes. The assistant covers the hours you cannot.
Will people notice they are talking to an AI?
Yes. It does not pretend to be a person. What people dislike is being stuck in a script with no way out. This assistant answers at once, says when it does not know, and brings your team in when a person is needed.
What happens when it does not know the answer?
It says so, takes the contact details and hands the conversation to you instead of guessing. Its answers come from your own content and rules.
What do we need to prepare?
Almost nothing. We build the assistant from your website and the documents you already have, and you review its answers and tone before it goes live. WhatsApp needs one extra step: a phone number and a Meta business account, and we walk you through it.
Can we control what it is allowed to do?
Yes. You set the automation level: only answer general questions, help book trials, or handle member and lead requests end to end. You can change it at any time.
Do we have to replace our booking system?
No. The assistant works on top of the tools you already use. Connecting your booking system is optional; it lets the assistant answer deeper questions and book directly.
How much does an AI receptionist for a gym cost?
Two plans, both by the month and both without a notice period. Both start with the same 14 free days on our number. Receptionist is the assistant on your own number and booking system; Partner adds us: setup, changes, a monthly funnel review and a direct line. The prices are on this page.
See the pricesWhat happens after the 14 days?
Nothing is charged. The assistant stays on our number until you subscribe; then it moves to your own number and connects to your booking system. If you chose Partner, our setup with you starts at that point.
Can a gym run without front desk staff?
Many of our clients already do outside peak hours. The assistant takes the first reply, the booking and the reminders; your coaches step in when someone is ready to talk.
Does it work for a yoga studio or a boxing gym?
Yes. The assistant is built from your website, so it answers the questions your visitors ask: class passes and beginner questions for a studio, trial classes and kids classes for a boxing gym.
Reply faster and turn more questions into bookings.
Try it free for 14 daysFree. No card required. No call required.