“We didn’t check in on the right time.”
WhatsApp automations to scale your personal touch. Written in your voice, sent on its own.
Six WhatsApp automations being switched on: remind a trial the day before, check in with a trial who is thinking about it, a welcome before the first training, a check-in after the first month, a hello when someone stops coming and a personal check-in every month.
Members rarely leave because of the gymclubstudio. They stop coming, and nobody notices in time.
A gym owner“…that’s not the real reason why they cancel.”
And they never ask for help.
A gym owner“…if we can help with something, just let us know. They will never ask for help.”
With a few hundred members, the quiet ones drop out of sight.
A gym owner“They are one of the eleven hundred.”
Doing it by hand depends on who remembers.
A studio owner“Every step besides talking to the client is too much.”
They won’t ask. So you ask first while they’re still struggling, before they cancel.
88%of leads becoming paying members with an automated WhatsApp‑guided onboarding
+23%more of the members stay, with the team working alongside AI and WhatsApp automations
4%trial no‑show rate with WhatsApp automations
Before the trial
A trial booked on Sunday night is easy to forget by Thursday.
Remind a trial the day before
See you tomorrow at 19:00, Lisa! Bring water and indoor shoes. Can you let me know you're coming?09:30
Yes, see you then!09:41
After the trial
After a trial the person decides at home, and the gymclubstudio is not in the room.
Check in with a trial who is thinking about it
Hi Lisa, how did the trial feel? Any questions about the membership? Thursday 19:00 still has room if you want another go.09:30
We're in! Can we sign up at the desk?09:41
The first weeks
The first weeks decide whether a new member stays.
Welcome a new member before the first training
Tomorrow is your first training, Lisa! A coach will show you around from 18:00. Ask at the desk for a locker.09:30
One month in
The check-in everybody means to send, and nobody has time for.
Check in after the first month
A month in, Lisa! How are the Thursday classes going? Want a coach to make you a plan for next month?09:30
Stops coming
Every step besides talking to the client is too much.
Say hello when someone stops coming
Hi Lisa, we haven't seen you for two weeks. All good? Saturday 10:00 has room if evenings are busy.09:30
Work was crazy. Saturday works!09:41
Every month
Every member should hear from the gymclubstudio at least once a month.
A personal check-in every month
Hi Lisa, how is it going with getting stronger for skiing? You were in three times last week, nice. Anything we can help with?09:30
Going well! My knees feel a lot better already09:41
A message only works if it sounds like you. You are in control.
Check in after the first month
A month in, Lisa! How are the Thursday classes going? Still sore from Thursday? Want a coach to make you a plan for next month?09:30
When a member replies to a check-in, it can go to your AI front desk or straight to your team.
€147€214a month + VAT
| What | Price a month |
|---|---|
| WhatsApp automations | €147 + VAT |
WhatsApp's fees are Meta's. Meta bills them to your gymclubstudio directly.
WhatsApp automations are check-ins your gymclubstudio sends on WhatsApp by itself, at the moments a member needs one, started by what happens in your booking system and written in your gymclubstudio’s voice. The check-ins we recommend are exact scenarios from our own research, chosen because they keep members and turn trials into members, so each one aims at your gymclubstudio’s bottom line. They work for gyms and studios alike, and the customer cases show them at work.
Six come ready: a reminder before the trial, a check-in after it, a welcome before the first training, a check-in a month in, a hello when someone stops coming and a personal check-in every month. They are based on our research and proven to increase retention and conversion, and the hello for someone who stops coming is part of every setup. If you have ideas of your own, we build those too, so any scenario you want is possible.
No, the messages and their variations are written once: you tell us what you want and we take care of the rest, as part of the setup, which is free. They can be written in any European language, and you can change any words later, so each message sounds like your gymclubstudio. The demo shows them the way a member sees them on WhatsApp.
WhatsApp automations cost €147 a month plus VAT for as many as you want, with no setup fee and no minimum term, and you can cancel any month. We recommend running them for at least three months, which is when you start to see the impact. Replies from members wait as tasks for your team or go to the AI front desk, which is €67 a month plus VAT on top, and WhatsApp’s own fees come on top of both, billed by Meta directly to your gymclubstudio.
Meta, which runs WhatsApp, bills its fees to your gymclubstudio directly, and Regymo adds nothing to them. The price depends on the country your members are in, and the Meta fee calculator estimates a month from your members, new leads and new members.
We work with any booking system, for example Virtuagym, bsport, Trainin and GotGrip. Check-ins start from what happens in your booking system.
Yes, it is built to send these check-ins in a GDPR compliant way. Our guide Is WhatsApp GDPR compliant for gyms? explains when you need consent and what to ask any provider.
The reply goes where you choose: to your AI front desk, or straight to your team. With the AI front desk, the member gets an answer to what it can handle, even when your desk is closed. Whatever needs a person becomes a task for your staff; without the AI front desk, every reply does and nothing is answered for you. Either way, you can keep using your WhatsApp Business app as usual.
Start with the demo, which is free to look around, and when you want it on your own members we connect it with you on a short call. Ask for a call and we get back to you within 30 minutes, at any hour. On the call we can also work out the business case on your own numbers, for free.
Yes, proactive WhatsApp check-ins increase member retention and lead conversion. We have proven that the proactive approach we help to implement increases member retention by at least 23%. You can read more in our cases: members who stopped training, trial no-shows and lead conversion.
Yes, you can cancel any month, and you can change the automations any time. There is no minimum term, so you only stay as long as it is worth it to your gymclubstudio.
